Effective Date: February 14, 2022
This cookie policy describes how DQ LAB PTE. LTD. (“DQ LAB”, “we”, “our” or “us”) uses cookies to collect and process information about you through DQ Index and its related sites (the "Online Services") and all other websites and applications. You can read more about the types of cookies we use, why we use them and how you can exercise your cookies choices below. This policy explains how Google Analytics and authorized third parties use cookies on our sites and off our website. It also provides details on how you can exercise your right to a greater degree of control over our cookies. Please recognize that your experience with our websites may be degraded and may stop working all together if you prevent the use of all cookies.
What Are Cookies?
We use the term 'cookies' to refer to all technologies which store and access information on the device that you use to access the Online Services, such as your computer, tablet or mobile phone. For example, we use http cookies, which are small data files (typically made up of numbers and letters) that are downloaded when you access our Online Services and allow us to recognize your device. We also use technology like pixel tags and software kits embedded in our Online Services.
DQ LAB PTE. LTD. and third parties will also use cookies that allow us to analyze trends, administer the Online Services, understand how visitors are using our Online Services, collect demographic information about our site visitors as a group, and optimize our marketing efforts to provide ads that are relevant to your interests. We may report on this information at the aggregate or individual level.
There are different types of Cookies, for example:
- Cookies served directly by DQ LAB PTE. LTD. ('first party cookies') and cookies served on our behalf, for example by advertisers and data analytics companies ('third party cookies')
- Cookies which endure for different periods of time, including those that only last as long as your browser is open (referred to as 'session cookies'). These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning they survive after your browser is closed. For example, they recognize your device when you open your browser and browse the internet again.
Which Cookies Do We Use and Why Do We Use Them?
The following table sets out the different categories of cookies that the Online Services use and why we use them.
| Type of Cookie | Source | What these cookies do | How to exercise our Cookie choice |
|---|---|---|---|
| Essential website Cookies | DQ Index Digital Citizenship Assessment | These Cookies are necessary to provide you some of the features of the Online Services, such as logging into user accounts and implementing security features to protect our Online Services. These types of cookies allow you to log in with your registered account and use the website as a registered user. | You can control and delete these cookies through your browser settings however if you choose to do so, then you will not be able to use the full functionality of the Online Services. |
| Analytics Cookies | Google Analytics | This website uses Google Analytics, a web analytics service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA (hereinafter: ‘Google’). Google Analytics uses ‘cookies’, i.e. text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is typically transmitted to Google’s servers in the U.S. and stored there. However, due to the activation of IP anonymization on our website, your IP address will be truncated by Google before a transfer to the U.S. takes place. Only in exceptional cases will the full IP address be sent to a Google server in the U.S. and truncated there. On our behalf, Google will use this information to evaluate your usage of the website, summarise reports on website activities and provide other services related to website and Internet usage to us. The IP address transferred from your browser as part of Google Analytics will not be combined with other data from Google. The data is processed for the purpose of website-use analysis and providing summary reports on the activities on our website. The data is processed on the basis of user consent (Art. 6(1)(a) GDPR). The data is shared with Google as the processor. To enable this, we have entered into a data processing agreement with Google. The data is deleted as soon as it is no longer required for recording-keeping purposes or as soon as you have withdrawn your consent. Google processes your data in the United States of America. We have entered into Standard Contractual Clauses with Google. Please let us know should you want to obtain a copy thereof. The provision of your personal data is voluntary, based solely on your consent. If you do not provide your information, it could lead to limited functionality of the website. Google Analytics helps to evaluate the browsing behaviour of website visitors and to analyse their interests. We create a pseudonymous user profile for the purpose of this analysis. We use analytics cookies to compile usage data regarding our Online Services. We use this information to make high-level decisions about changes to our Online Services. The data collected in these cookies allows us to:
| You can prevent the storage of cookies using the settings in your browser software. However, if you do this, you may not be able to use all of the functions of this website in their entirety. You can also prevent the transmission of the data collected via a cookie and the data related to your use of the website (including your IP address) to Google, and the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: browser add-on to deactivate Google Analytics. In addition to, or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our web pages by clicking this link. This will install an opt-out cookie on your device and prevent future data collection by Google Analytics for this website and browser for as long as the cookie remains installed in your browser. |
Information We Collect Via Cookies
Generally speaking, most of the data we collect about you as an individual is provided through form submission. There are some cases where we obtain certain information from cookies. This data is not personally identifying. It includes things like:
- Unique identification tokens to enable live chat sessions across pages and other features
- Information about your current browsing session
How Do You Restrict Cookies?
You have the right to choose whether or not to accept cookies. However, they are an important part of how our Online Services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Online Services. If you do not want the Online Services to use cookies, please follow the instruction in the table above and below.
Website (Browser) Opt-out
Most browsers accept cookies by default. You may be able to change the settings to have your browser refuse certain cookies or notify you before accepting cookies. To do so, please follow the instructions provided by your browser which are usually located within the "Help", "Tools", or "Edit" facility. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt- out link, and we have tried to indicate where this is possible in the table above. If you wish to opt-out of third party marketing cookies on our site and on the rest of the web, you can opt-out by clicking here, or, if you are based in the European Union, click here.
Mobile App Opt-Out
To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as "Limit Ad Tracking" for iOS or "Opt-out of interest-based ads" for Android. For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org and www.youronlinechoices.eu
Contact Us
If you have any questions about our use of cookies, please contact us at: contact@dqforall.com